Privacy Policy
Welcome to the Omigoo Privacy Policy (“Policy”)! This explains how we collect, store, protect and share your information, and with whom we share it. This document is part of our Terms of Use
Whilst you’re enjoying the Omigoo mobile application (“App”), we collect some information about you. In addition, you may choose to use the App to share information with other Omigoo users including your friends and contacts (“Users”). We may also need to share your information sometimes.
Who we are
The following entity act as the data controller of the personal information collected and processed through the Omigoo : SKL.VC SIA (referred to in this Policy as “we” and “us”).
1. COLLECTION OF INFORMATION
Registration information
When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:
The information we collect helps to enhance the App and verify our Users. Registration Information such as username may be visible to other Users who view your profile page.
Profile Information
We recommend and encourage you (and all our users) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information which is open to abuse and misuse on your profile.
When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on Omigoo.
Profile Verification Information (Including Biometric Information)
For safety and security and to ensure you have the best possible user experience, we may require Users to verify their accounts and might ask for your phone number. We want to make sure you are not a robot! And we also want to avoid fake Omigoo accounts being created which can be used for malicious activities and cybercrime – they threaten the Omigoo network and spoil things for everyone. This verification might be required by us for the prevention of fraud.
Purchases Information
If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.
Device Information
We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out here.
Links
We may keep track of how you interact with links available on Omigoo, including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
When you contact Customer Support
If you contact our Customer Support team, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 6 years after deletion of your account.
Cookies and similar technologies
When you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognise and remember you.
2. USE OF YOUR INFORMATION
Our main goal is to ensure your experience on Omigoo is an enjoyable one and in order to deliver it to you, we may use your Registration and other information to:
We use a combination of automated systems and a team of moderators to monitor and review accounts and messages for content that indicates breaches of our Terms of Use. If an account or message meets certain criteria that demonstrate that the Terms of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact Omigoo to contest the decision.
If you post anything that is inconsistent with our Terms of Use, we reserve the right to terminate or restrict access to your Account.
Lawful Basis
Under EU data protection laws, we are required to tell you our lawful basis for using your data and we have set this out in the table below. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).
Welcome to the Omigoo Privacy Policy (“Policy”)! This explains how we collect, store, protect and share your information, and with whom we share it. This document is part of our Terms of Use
Whilst you’re enjoying the Omigoo mobile application (“App”), we collect some information about you. In addition, you may choose to use the App to share information with other Omigoo users including your friends and contacts (“Users”). We may also need to share your information sometimes.
Who we are
The following entity act as the data controller of the personal information collected and processed through the Omigoo : SKL.VC SIA (referred to in this Policy as “we” and “us”).
1. COLLECTION OF INFORMATION
Registration information
When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:
- Name;
- Username;
- Email address
- Mobile number
- Gender;
- Date of birth;
The information we collect helps to enhance the App and verify our Users. Registration Information such as username may be visible to other Users who view your profile page.
Profile Information
We recommend and encourage you (and all our users) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information which is open to abuse and misuse on your profile.
When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on Omigoo.
Profile Verification Information (Including Biometric Information)
For safety and security and to ensure you have the best possible user experience, we may require Users to verify their accounts and might ask for your phone number. We want to make sure you are not a robot! And we also want to avoid fake Omigoo accounts being created which can be used for malicious activities and cybercrime – they threaten the Omigoo network and spoil things for everyone. This verification might be required by us for the prevention of fraud.
Purchases Information
If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.
Device Information
We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out here.
Links
We may keep track of how you interact with links available on Omigoo, including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
When you contact Customer Support
If you contact our Customer Support team, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 6 years after deletion of your account.
Cookies and similar technologies
When you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognise and remember you.
2. USE OF YOUR INFORMATION
Our main goal is to ensure your experience on Omigoo is an enjoyable one and in order to deliver it to you, we may use your Registration and other information to:
- offer you our services and features;
- contact you with information about the App (e.g. updates and new features);
- to personalise the App and the content we deliver to you;
- conduct research and analytics about how you use and interact with the App;
- test new technologies and processes designed to enhance and develop the App;
- resolve disputes, troubleshoot problems and enforce our Terms of Use;
- investigate fraud, protect our legal rights, and to enforce our Terms of Use;
- protect our Users and third parties from harm.
We use a combination of automated systems and a team of moderators to monitor and review accounts and messages for content that indicates breaches of our Terms of Use. If an account or message meets certain criteria that demonstrate that the Terms of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact Omigoo to contest the decision.
If you post anything that is inconsistent with our Terms of Use, we reserve the right to terminate or restrict access to your Account.
Lawful Basis
Under EU data protection laws, we are required to tell you our lawful basis for using your data and we have set this out in the table below. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).
3. DISCLOSURE OF INFORMATION
Our policy is to not disclose your personal data, except in the limited circumstances described below:
Our policy is to not disclose your personal data, except in the limited circumstances described below:
4. WHAT OTHERS MAY SEE ABOUT YOU
When using the Omigoo App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users of the App and non-users of the App. We want our Users to be careful about posting information that may eventually be made public.
Please be careful about posting sensitive details about yourself on your profile. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other Users.
Your Omigoo profile and other information you make available via the App may be viewed and shared by Users with individuals who may or may not be Users of the App.
Please also note that in certain countries (currently, South Korea only) Users are provided with functionality enabling them to download a copy of their conversation history (as this is required by local laws) and that Omigoo has no control over how Users may then publish or use that information.
5. OUR POLICY TOWARDS AGE.
Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use the App.
Omigoo does not knowingly collect any information about or market to children, minors or anyone under the age of majority. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their Profile information. If we do delete a Profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.
6. SECURITY.
Omigoo has implemented appropriate security measures to protect and prevent the loss, misuse, unauthorised access or disclosure and alteration of the information under our control, including your personal data. We use reasonable security measures to safeguard the confidentiality of your personal information.
Unfortunately, no app or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
7**. YOUR RIGHTS.**
Privacy laws applicable in your country may give you the following rights:
If you want to exercise any of your rights listed above please email us at hi@omigoo.space. For your protection and the protection of all of our Users, we may need to request specific information from you to help us confirm your identity before we can answer the above requests.
If you have a concern about how we have processed your request or your personal data, you should contact us in the first instance via the contact details listed above.
8**. DATA LOCATIONS.**
We want you to be able to access Omigoo wherever you happen to be in the world. The hardware is located in third-party data centres but is owned by SKL.VC SIA. Data collected by Advertising Partners and other Service Providers may also be held outside the European Economic Area. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place such as: EU approved model clauses, and implementing robust contractual standards.
9**. DATA RETENTION AND DELETION.**
We keep your personal information only as long as we need it for the legal basis relied upon (as set out in Section 2 above) and as permitted by applicable law. Please see “Profile Verification Information (Including Biometric Information)” in Section 1, above, to learn about our retention policy with respect to biometric information.
When your Account is deleted, we make sure it is no longer viewable on the App. For up to 28 days it is still possible to restore your Account if it was accidentally deleted. After 28 days, we begin the process of deleting your personal information from our systems, unless:
10**. CHANGES TO THIS POLICY.**
As Omigoo evolves, we may revise this Privacy Policy from time to time. If we make a change to this policy that, in our sole discretion, is material, we will notify you, for example, via an email to the email associated with your Account or by posting a notice within Omigoo.
Effective date. This Privacy Policy was last updated on 6 January 2023.
When using the Omigoo App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users of the App and non-users of the App. We want our Users to be careful about posting information that may eventually be made public.
Please be careful about posting sensitive details about yourself on your profile. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other Users.
Your Omigoo profile and other information you make available via the App may be viewed and shared by Users with individuals who may or may not be Users of the App.
Please also note that in certain countries (currently, South Korea only) Users are provided with functionality enabling them to download a copy of their conversation history (as this is required by local laws) and that Omigoo has no control over how Users may then publish or use that information.
5. OUR POLICY TOWARDS AGE.
Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use the App.
Omigoo does not knowingly collect any information about or market to children, minors or anyone under the age of majority. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their Profile information. If we do delete a Profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new Profile.
6. SECURITY.
Omigoo has implemented appropriate security measures to protect and prevent the loss, misuse, unauthorised access or disclosure and alteration of the information under our control, including your personal data. We use reasonable security measures to safeguard the confidentiality of your personal information.
Unfortunately, no app or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
- Please make sure you log out of your Account after use as you never know who may stumble onto your Account!
- Please don’t share the password you use to access your Omigoo Account with anyone else!
- Change your password periodically.
7**. YOUR RIGHTS.**
Privacy laws applicable in your country may give you the following rights:
- Right to be informed: what personal data an organisation is processing and why (this notice).
- Right of access: you can request a copy of your data.
- Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
- Right to erasure: you have the right to have your data deleted in certain circumstances.
- Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
- Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider.
- Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
- Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
If you want to exercise any of your rights listed above please email us at hi@omigoo.space. For your protection and the protection of all of our Users, we may need to request specific information from you to help us confirm your identity before we can answer the above requests.
If you have a concern about how we have processed your request or your personal data, you should contact us in the first instance via the contact details listed above.
8**. DATA LOCATIONS.**
We want you to be able to access Omigoo wherever you happen to be in the world. The hardware is located in third-party data centres but is owned by SKL.VC SIA. Data collected by Advertising Partners and other Service Providers may also be held outside the European Economic Area. We ensure that the data is adequately protected by ensuring that valid, legal mechanisms are in place such as: EU approved model clauses, and implementing robust contractual standards.
9**. DATA RETENTION AND DELETION.**
We keep your personal information only as long as we need it for the legal basis relied upon (as set out in Section 2 above) and as permitted by applicable law. Please see “Profile Verification Information (Including Biometric Information)” in Section 1, above, to learn about our retention policy with respect to biometric information.
When your Account is deleted, we make sure it is no longer viewable on the App. For up to 28 days it is still possible to restore your Account if it was accidentally deleted. After 28 days, we begin the process of deleting your personal information from our systems, unless:
- we must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may need to be kept for tax and accounting purposes);
- we must keep it to evidence our compliance with applicable law (for example, if an account is blocked, we keep some account information and a record of the behaviour that led to the block - this information is retained for evidential purposes in case of queries or legal claims concerning the block);
- there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
- the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security (for example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account).
10**. CHANGES TO THIS POLICY.**
As Omigoo evolves, we may revise this Privacy Policy from time to time. If we make a change to this policy that, in our sole discretion, is material, we will notify you, for example, via an email to the email associated with your Account or by posting a notice within Omigoo.
Effective date. This Privacy Policy was last updated on 6 January 2023.